Category Archives: Solutions

By: Brenda Brouillette , RN, BS The reputation management buzz in the healthcare industry, and more specifically surrounding physicians, is growing at tremendous speed. Physicians must understand what is necessary to portray and maintain a solid image to build their practice. So what is Reputation Management?  It is your online image being monitored, managed, and [...]

 By: Craig Law Stage 2 Meaningful Use begins as soon as 2014. You could have less than a year to be ready, and starting 2016, Medicare will initiate annual reimbursement reductions for all those providers who do not attain Meaningful Use. Practices must report both quantified data (e.g., how many e-prescriptions were sent) and qualified [...]

Far too many patients experience a “cranky receptionist” or “poor bedside manner” while visiting their doctor’s office. Now, more than ever, customer service and patient satisfaction need to be top priorities.

By: Cindy Friend, RN, BSN, MSN, MBA/HCA The dire need for reform of the current healthcare system has prompted one of the most unprecedented healthcare delivery transformation efforts in U.S. history.  Healthcare leaders recognize that a patient-centered medical home (PCMH) integrated, accountable care organization (ACO) that utilizes health information technology (HIT) in a meaningful way [...]

By: Constance W. Helms In today’s complex and competitive health care marketplace, marketing is essential for a physician practice to succeed. While the majority of physicians realize the importance of marketing their practices, most are at a loss as to where to start. When many people hear the word marketing, they think of marketing tactics…things like advertising, [...]

One of the most important decisions physician practices can make is to implement a cloud-based system or server- based system. Here are seven reasons a small to mid-sized medical practice should consider the cloud.

Maryland’s Health Information Exchange (HIE) provides support and recommendations for a select number of electronic medical records (EMR) vendors.